IDCARE Australia & New Zealand’s National Identity & Cyber Support Service AU: 1300 432 273 NZ: 0800 201 415


Prevention and Other Information Sources

iDcare provides the only national support service to individuals, business and government that’s focused on supporting you when bad things happen to your personal information or those of your customers – online or physical. We work across all jurisdictions in Australia and industry, as well as New Zealand. For us it’s not about simply reporting the event, it’s about working with you every step of the way to get you back on track.

If you’re looking for information on prevention, and fraud more generally, check out the links below. The prevention space is a crowded one and underlies the importance of education and the diversity of known threats. If you’re overwhelmed about where to go to find what you’re looking for, call us, we can help (1300 432 273 AU / 0800 201 415 NZ).

Australian Governments (Cwth, State & Territory)

Information Source Jurisdiction Type of Information
SCAMwatch Commonwealth Run by the ACCC, SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.
CyberSmart Commonwealth Designed to support and encourage participation in the digital economy by providing information and education which empowers children to be safe online.
StaySmartOnline Commonwealth Stay Smart Online is the Australian Government’s online safety and security website, designed to help everyone understand the risks and the simple steps we can take to protect our personal and financial information online.
MoneySmart (Scams) Commonwealth Website explains how scams work, how to identify different scams and what to do if you have been scammed. Most importantly, it tells you how to avoid getting caught up in a scam.
Cert Australia Commonwealth CERT Australia (the CERT) is the national computer emergency response team. They are the point of contact in Government for cyber security issues affecting major Australian businesses.
Cyber Security Operations Centre Commonwealth Provides government with a better understanding of sophisticated cyber threats against Australian interests, and coordinates and assists operational responses to cyber events of national importance across government and systems of national importance.
Australian Signals Directorate Commonwealth One key function is to provide advice and assistance on information and communications technology to Government.
ThinkUKnow Joint Initiative ThinkUKnow is an internet safety program delivering interactive training to parents, carers and teachers through schools and organisations across Australia using a network of accredited trainers from their partner agencies.
Office of Regulatory Services (ACT) ACT Government Information on scam alerts relating to the Australian Capital Territory
Fair Trading NSW NSW Government Information on scams impacting NSW and how to avoid them.
Consumer Affairs NT NT Government Information on scams impacting NT, your rights, and how to avoid becoming a victim.
Office of Fair Trading Queensland Queensland Government Information on what scams are out there and how to avoid them. Fair trading also has a “report a scam” mechanism.
Consumer & Business Services SA South Australian Government Information on the types of scams impacting South Australia and prevention tips.
Consumer Affairs & Fair Trading (Tas) Tasmanian Government Provides information on the type of scams impacting Tasmania and how to protect yourself.
Consumer Affairs Victoria Victorian Government Information on various scams impacting Victoria and how to avoid them.
MoneyHelp Victorian Government Free, confidential and independent financial information for Victorians experiencing financial difficulty.

New Zealand Sources of Information

Consumer Affairs New Zealand Government Informs and advises consumers and businesses about consumer-related issues, rights and responsibilities (including scams).
The ORB (Online Reporting Button) New Zealand Government & NetSafe The ORB has been developed by NetSafe to offer all New Zealanders a simple and secure way to report their concerns about online incidents.
Department of Internal Affairs New Zealand Government Latest scam information relating to New Zealand, including how to avoid and report scams.
Commerce Commission New Zealand Government Provides useful information on consumer rights and response guidelines relating to business competition, regulated industries, and consumer credit.
NetSafe New Zealand NFP NetSafe is an independent non-profit organisation that promotes confident, safe, and responsible use of online technologies.
New Zealand Police New Zealand Government Provides general information on the latest scams, spam, and frauds impacting New Zealand.
Serious Fraud Office New Zealand Government The Serious Fraud Office (SFO) is a small, highly specialised government department responsible for complex or serious fraud investigations and prosecutions. This doesn’t include more common dishonesty offences, which are a Police matter.

Some interesting clips from the Belgians…