Thank you for submitting the details of the phishing event that you have experienced. Your contribution is important!
The information you provide is used to assist other community members in scam awareness and prevention. By forwarding this information through to IDCARE it ensures we have a full understanding of what’s affecting the community at all times.

Please Note: You will not receive a call back in response to this email, if you have clicked on a suspicious link or responded to a possible scam message, please call the National Case management Centre on AUS: 1800 595 160 / NZ: 0800 201 415 or submit a web request and we’ll call you back.

To learn more about phishing please see our Learning Centre and phishing emails detection & prevention video.


IDCARE's Learning Centre is a key resource for visitors to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment.

Support Services

How we help individuals and organisations

Individual Support Services

IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging us to receive free practical and behavioural support if you have experienced:

Stolen credentials, such as driver licence

Remote access of your device

Credit report inaccuracies

Telephone scams

Organisation Support Services

IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.

Business subscriptions

Large organisation subscriptions

Services that improve your organisation’s resilience

Services that build customer and staff confidence