Data Breach Response Plan

Thank you for choosing to take up IDCARE’s Identity Protection and Response Service offered to you by H2T Financial Services. The premium service is an effective preliminary mitigation strategy in safeguarding your identity. We know that when a compromise occurs, it may cause concern to the impacted individual. We hope this service will help to alleviate that stress and get you on track and back in control of the situation. The service can assist in preventing credit application fraud from the misuse of your personal details including driver licence information.

There are 4 sections in the plan. Please run through each section carefully.

  • 1. Identity protection and response service
  • 2. Reporting the crime / scam
  • 3. Your documents
  • 4. Additional mitigation

You can also download the data breach response plan by clicking on the button below. This is available on all pages.

DOWNLOAD RESPONSE PLAN (PDF)

Latest Causes

fact sheets

Our Fact Sheets offer important information on how to prepare, prevent, detect and respond to Identity theft and other cyber related issues.
Credit Reports - Australia

A point in time snapshot of what credit related transactions you have made.

view fact sheet
Credit Reporting Agencies

A credit reporting agency is a private company that collects data and maintains historical information.

view fact sheet
Data Breaches and You

A data breach is the unauthorised disclosure or loss of personally identifiable information.

view fact sheet
Suppressions - New Zealand

When a suppression is put in place it basically ‘freezes’ access to your credit file.

view fact sheet
Credit Reports - New Zealand

A credit report is a point in time snapshot of what credit related transactions you have made.

view fact sheet
Credit Bans - Australia

When a ban is put in place it basically ‘freezes’ access to your credit files.

view fact sheet

CONTACT US

IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.   

Get help
ONLINE FORM

Submit a web request
       

Call Centre Icon

Call our AUSTRALIAn
NATIONAL CASE MANAGEMENT CENTRE

1800 595 160

‍Mon - Fri: 8am - 5pm AEST
‍
QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA : 08 7078 7741

‍

Call Centre Icon

call our NEW ZEALAND
NATIONAL CASE MANAGEMENT CENTRE

0800 121 068

Mon - Fri: 10am - 7pm NZST

AKL: 09 884 4440

Registered Charity

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment you are encouraged to report this to IDCARE via our Report Phishing page.

Copyright © , IDCARE. All Rights Reserved.

ABN 84 164 038 966

Another KleinDesigned website

IDCARE - Australia and New Zealand’s national identity and cyber support service.