Data Breach Response Plan

Thank you for choosing to take up IDCARE’s Identity Protection and Response Service offered to you by H2T Financial Services. The premium service is an effective preliminary mitigation strategy in safeguarding your identity. We know that when a compromise occurs, it may cause concern to the impacted individual. We hope this service will help to alleviate that stress and get you on track and back in control of the situation. The service can assist in preventing credit application fraud from the misuse of your personal details including driver licence information.

There are 4 sections in the plan. Please run through each section carefully.

1. Identity protection and response service
2. Reporting the crime / scam
3. Your documents
4. Additional mitigation

You can also download the data breach response plan by clicking on the button below. This is available on all pages.

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DOWNLOAD RESPONSE PLAN (PDF)

Latest Causes

fact sheets

Our Fact Sheets offer important information on how to prepare, prevent, detect and respond to Identity theft and other cyber related issues.

Credit Reports - Australia

A point in time snapshot of what credit related transactions you have made.

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Credit Reporting Agencies

A credit reporting agency is a private company that collects data and maintains historical information.

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Data Breaches and You

A data breach is the unauthorised disclosure or loss of personally identifiable information.

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Suppressions - New Zealand

When a suppression is put in place it basically ‘freezes’ access to your credit file.

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Credit Reports - New Zealand

A credit report is a point in time snapshot of what credit related transactions you have made.

view fact sheet

Credit Bans - Australia

When a ban is put in place it basically ‘freezes’ access to your credit file.

view fact sheet

CONTACT US

IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.

Get help

Submit a web request

AUSTRALIA

1300 432 273
Mon - Fri : 8am - 5pm AEST

NEW ZEALAND

0800 201 415
Mon - Fri: 10am - 7pm NZST

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment you are encouraged to report this to IDCARE via our Report Phishing page.