Training

IDCARE’s learning and development team is resourced with our most experienced staff who have worked on hundreds of data breach events and engaged thousands of individuals who have experienced the compromise and misuse of their personal, account and credential information.They have unrivaled knowledge of the Australian and New Zealand response systems, know what works, and where the pain points are you would want your customers and staff to avoid. Our training is about imparting this knowledge in a practical and engaging way. It’s designed to provide the most contemporary knowledge that will benefit your new inductees through to your most experienced staff. You can add training options to your package at any time.

Courses currently available

The Identity, Cyber & Privacy Protection Response System (1 day)
Engaging, Responding and Reducing Scam Victim Harm Workshop (1 day)
Managing Data Breach Events – A Harm Reduction Approach (1 day)
Front line Staff Breach Notification Preparedness Training – (0.5 days)

To find out more information on our courses please fill in our Enquiry Form below and one of our Relationship Coordinators will get back to you.

TESTIMONIALS

IDCARE 's core business is supporting the community. We offer outstanding service with dedicated Identity & Cyber Security Case Managers to help you with your cyber related concerns.

"

Christine was terrific to talk to, she reassured me that I wasn’t as silly as I thought I was and guided me through the process of the best way to protect my identity. She did not hurry me through the process and seemed to take a genuine interest in my case.

"

I want you to know how professional your response was to our phone call; the right information, right contact details, right advice and genuine concern for the wellbeing of my Dad.
 

"

It is wonderful to have someone so skilled and understanding in a such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.

Contact us

IDCARE is focused on providing you with education, awareness, and direct and actionable support.
Our frontline support is free to members of the community. Organisation support, including data breach response and employee assistance, is delivered on a cost recovery basis.

There are a number of ways to contact IDCARE. For immediate assistance please call us on the numbers below or simply follow the links to direct you to the appropriate form and one of our specialised team members will get back to you.


IDCARE's Postal Address

postal ADDRESS

P.O.Box 412
Caloundra, QLD
4551

Call IDCARE Now

CALL NOW

Tel - AU: 1300 432 273
Tel - NZ: 0800 201 415

Email us

Please fill in the get help now form below and one of our Identity & Cyber Security Counsellors will get back to you.