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NATIONAL IDENTITY & CYBER SUPPORT
Are you experiencing a scam or cyber incident?
Our National Case Management Centre and Incident Response Team are here to support you. We'll take the time to understand your situation and provide a guided response plan to help you through this based on our expertise.
IDCARE is an independent not-for-profit and the only service of its kind globally, offering expert support and frontline insights into scams, identity theft, and cybercrime.
Services for Individuals
At IDCARE, we understand that every scam or cyber incident is unique. When you reach out to us, our expert team will assess your situation and develop a tailored response plan to guide you forward. Our support doesn’t end with a single conversation—you can return to us whenever you need ongoing assistance.
Services for Individuals
At IDCARE, we understand that every scam or cyber incident is unique. When you reach out to us, our expert team will assess your situation and develop a tailored response plan to guide you forward. Our support doesn’t end with a single conversation—you can return to us whenever you need ongoing assistance.
Services for Small Businesses
IDCARE’s Small Business Cyber Resilience Service offers free expert support to help Australian small businesses and sole traders recover from cyber incidents and strengthen their digital defences. Funded by the Australian Government, the service is available to businesses with 19 or fewer employees (excluding the owner), an active ABN, and currently trading.
Services for Small Businesses
IDCARE’s Small Business Cyber Resilience Service offers free expert support to help Australian small businesses and sole traders recover from cyber incidents and strengthen their digital defences. Funded by the Australian Government, the service is available to businesses with 19 or fewer employees (excluding the owner), an active ABN, and currently trading.
Services for Organisations
IDCARE offers organisations a suite of unique products, services, data and analytics reporting, and real-time expert assistance in preparing for and navigating a cybersecurity incident.
Services for Organisations
IDCARE offers organisations a suite of unique products, services, data and analytics reporting, and real-time expert assistance in preparing for and navigating a cybersecurity incident.
Cyber Resilience Outreach Clinics
IDCARE’s Cyber Resilience Outreach Clinics (CROC) provide expert guidance to communities across Australia, helping individuals stay safe from scams, cybercrime, and identity theft. Using real-time data on the latest scams impacting each community, we deliver targeted education on specific risks, along with practical steps to enhance online security.
Our clinics include group presentations, tailored workshops for high school students and CALD communities, and other community engagement sessions, ensuring people receive the support and knowledge they need to stay cyber-safe.
Cyber Resilience Outreach Clinics
IDCARE’s Cyber Resilience Outreach Clinics (CROC) provide expert guidance to communities across Australia, helping individuals stay safe from scams, cybercrime, and identity theft. Using real-time data on the latest scams impacting each community, we deliver targeted education on specific risks, along with practical steps to enhance online security.
Our clinics include group presentations, tailored workshops for high school students and CALD communities, and other community engagement sessions, ensuring people receive the support and knowledge they need to stay cyber-safe.
SEPTEMBER 2025 IDCARE STATISTICS
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