AU: 1300 432 273
 NZ: 0800 201 415

What is IDCARE?


IDCARE is Australia and New Zealand’s national identity & cyber support service. Our service is the only one of its type in the world. We’ve helped thousands of Australians and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective response and mitigation.




We connect community to our expert Identity & Cyber Security Counsellors who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.




We respond to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.




Our independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.




We connect insights from individuals to organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.

Our Member Organisations

We have a great many members who care enough about their customers to care about us.