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ATO arrest warrant scam has evolved…

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IDCARE is Australia and New Zealand’s national
identity and cyber support service.

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get help now

If you require immediate help please use our
Get Help Now form and one of our Identity &
Cyber Security Counsellors
will get back to you.



IDCARE is Australia and New Zealand’s national identity & cyber support service. Our service is the only one of its type in the world. IDCARE have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective response and mitigation.
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We support

IDCARE connect the community to our expert Identity & Cyber Security Counsellors who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.

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IDCARE's independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.

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IDCARE respond to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.

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IDCARE develop insights relating to individuals and organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.



IDCARE have a great many subscribers who care enough about their customers to care about us.

Latest News

Keep up to date with the latest news regarding identity theft and cyber security. IDCARE regularly posts new articles and updates. Be sure to visit us on Facebook, LinkedIn, Twitter and Instagram for realtime updates on trending topics.

ATO arrest warrant scam has evolved…

Scammers are now using a 4 phase approach and using the AFP brand to further the story

more info

iappANZ Annual Summit – Melbourne 2018

Australian Information and Privacy Commissioner discusses latest quarterly report on the Notifiable Data Breaches scheme.

more info

Help Platforms

Support Services

IDCARE help's individuals and organisations across Australia and New Zealand who have concerns about their identity or related cyber security.

Individual Support Services

IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging IDCARE to receive free practical and behavioural support if you have experienced:

Stolen credentials, such as driver licence

Remote access of your device

Credit report inaccuracies

Telephone scams

Organisation Support Services

IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.

Business subscriptions

Large organisation subscriptions

Services that improve your organisation’s resilience

Services that build customer and staff confidence

Success Stories!


IDCARE 's core business is supporting the community. We offer outstanding service with dedicated Identity & Cyber Security Counsellors to help you with your cyber related concerns.


Thanks for your email, and I must congratulate you that you and your team are doing a great job.


I want you to know how professional your response was to our phone call; the right information, right contact details, right advice and genuine concern for the wellbeing of my Dad.


It is wonderful to have someone so skilled and understanding in a such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.

Success Stories!


IDCARE is here to provide you with specialist support and guidance when faced with a cyber and  identity related issue. Contact one of our Identity & Cyber Security Counsellors to learn more about our Support Services and how we can help you.   
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1300 432 273
Mon - Fri : 8am - 5pm AEST

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0800 201 415
Mon - Fri: 10am - 7pm NZST