IDCARE is Australia and New Zealand’s national
identity and cyber support service.
If you require immediate help please use our
Get Help Now form and one of our Identity &
Cyber Security Counsellors will get back to you.
We connect the community to our expert Identity & Cyber Security Counsellors who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.
Our independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.
We respond to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.
We develop insights relating to individuals and organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.LEARN MORE
IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging IDCARE to receive free practical and behavioural support if you have experienced:
Stolen credentials, such as driver licence
Remote access of your device
Credit report inaccuracies
IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.
Large organisation subscriptions
Services that improve your organisation’s resilience
Services that build customer and staff confidence
Thanks for your email, and I must congratulate you that you and your team are doing a great job.
It is wonderful to have someone so skilled and understanding in a such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.