ABOUT US

IDCARE is the national identity and cyber support service. We are a not-for-profit charity that was formed to address a critical support gap for individuals confronting identity and cyber security concerns. This gap requires specialist Identity & Cyber Security Case Managers and Analysts that apply a human-centered approach to identity and cyber security. This means we place at the centre of everything we do the concerns and needs of the individual, not the technology or process.

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly, these organisations are displayed below on every page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.

Founder and Group CEO

David Lacey is the founder and Group CEO of IDCARE. He has held senior executive roles across Government and industry within identity and cyber security, law enforcement and national security. He advises Governments and corporates on integrating customer-centric identity and cyber security response capabilities and has been recognised for his leading work in building and advancing cross-industry and sectorial initiatives. David has held numerous Board roles in commercial and not-for-profit organisations and is an active member of government and industry Audit & Risk Committees. He holds undergraduate and postgraduate qualifications in accounting & information systems, management and justice, is a Chartered Accountant, and has published widely on identity and cybercrime and its response. He is recognised as a global leader in identity and cyber security and is frequently engaged as an expert media commentator, key note speaker and independent Director and Board member.

What type of organisation is IDCARE?

  • We do not charge individual community members for our base support service.
  • We are a not-for-profit organisation and registered Australian and New Zealand charity.
  • Since 2014 IDCARE has responded to over 100,000 contacts from across the Australian and New Zealand communities.
  • IDCARE maintains a library of over a thousand specific response plan requirements that provide our clients with a one-stop-shop on how to respond to their event.
  • IDCARE is the only place in the world you will find specialist Identity & Cyber Security Case Managers.
  • IDCARE is a direct response to a market failure relating to the inadequacy of response efforts impacting the community.
  • IDCARE is funded by its subscriber organisations, grants, and cost-recovered services.
  • Any and all revenue generated must be re-invested in the delivery of our charitable services.
  • IDCARE was founded by a former Executive Director of the Australian Crime Commission, now appointed by the Board as its inaugural Managing Director.

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ABN 84 164 038 966