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ABOUT US

IDCARE is the national identity and cyber support service. We are a not-for-profit charity that was formed to address a critical support gap for individuals confronting identity and cyber security concerns. This gap requires specialist Identity & Cyber Security Case Managers and Analysts that apply a human-centered approach to identity and cyber security. This means we place at the centre of everything we do the concerns and needs of the individual, not the technology or process.

IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly, these organisations are displayed below on every page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.

Founder and Group CEO

David Lacey is the founder and Group CEO of IDCARE. He has held senior executive roles across Government and industry within identity and cyber security, law enforcement and national security. He advises Governments and corporates on integrating customer-centric identity and cyber security response capabilities and has been recognised for his leading work in building and advancing cross-industry and sectorial initiatives. David has held numerous Board roles in commercial and not-for-profit organisations and is an active member of government and industry Audit & Risk Committees. He holds undergraduate and postgraduate qualifications in accounting & information systems, management and justice, is a Chartered Accountant, and has published widely on identity and cybercrime and its response. He is recognised as a global leader in identity and cyber security and is frequently engaged as an expert media commentator, key note speaker and independent Director and Board member.

What type of organisation is IDCARE?

We do not charge individual community members for our base support service.
We are a not-for-profit organisation and a registered Australian and New Zealand charity. All revenue generated is re-invested in the delivery of our charitable services.
IDCARE was established as a direct response to inadequate support available to the community to respond to scams, cybercrime and identity theft.
Since 2014 IDCARE has helped over half a million individuals, businesses and organisations respond to cybercrime and identity theft events.
Our specialists Identity & Cyber Security Case Managers provide specific advice tailored to what our clients are experiencing.
Our dedicated Cyber Advisors provide one-on-one support for Small Business and Sole Traders to respond to and recover from incidents and build their resilience.
We also provide reporting and analysis products, monitoring and intelligence, and training and support for subscribing organisations.
IDCARE is funded by grants, its subscribers, and cost-recovered services.