Criminal exploitation of accounts and/or personal information can often present in ways that can look like a transaction or change of account details. It’s important to validate whether what’s experienced is actually a suspected crime or merely a mistake by the service provider. Here are some tips on engaging with service providers when trying to understand what is happening:
Note that not all service providers will give you an option to call. Technology companies are known for difficult customer engagement channels.
When requesting that a service provider assists in protecting you:
Disclaimer © 2018 Copyright Identity Care Australia & New Zealand Ltd. While every effort has been made to ensure the accuracy of the information in this FACT SHEET, IDCARE disclaims any liability to any person in respect to any actions performed or not performed as a result of the contents of the alert or any accompanying data provided. Note our service is free to the community and our Counsellors will never ask you to provide your personal information and credentials if we make contact with you.
Employment Scams are designed to recruit unsuspecting individuals to launder money for criminal.view fact sheet
Ransomware targeting mobile phones is an emerging trend internationally that is presently targeting the Android phone market.view fact sheet
ACORN or the Police? Which one to report the compromise of personal information?view fact sheet