Criminal exploitation of accounts and/or personal information can often present in ways that can look like a transaction or change of account details. It’s important to validate whether what’s experienced is actually a suspected crime or merely a mistake by the service provider. Here are some tips on engaging with service providers when trying to understand what is happening:
Note that not all service providers will give you an option to call. Technology companies are known for difficult customer engagement channels.
When requesting that a service provider assists in protecting you:
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