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Explaining ‘Do not call’, Silent Numbers and Telephone Scams
learn moreWHAT IS IDCARE ?
ABOUT IDCARE
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly, these organisations are displayed below and on our Subscriber Organisations page. If you are asked for payment you are encouraged to report this to IDCARE via our Report Phishing page.
We support
IDCARE connect the community to our expert Identity & Cyber Security Counsellors who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.
WE INFORM
IDCARE's independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.
WE RESPOND
IDCARE respond to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.
WE ENHANCE
IDCARE develop insights relating to individuals and organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.
What type of organisation is IDCARE?
We do not charge individual community members for our base support service.
We are a not-for-profit organisation and registered Australian charity.
Since 2014 IDCARE has responded to over 30,000 contacts from across the Australian and New Zealand communities.
IDCARE maintains a library of over a thousand specific response plan requirements that provide our clients with a one-stop-shop on how to respond to their event.
Our Board consists of members on both sides of the Tasman.
IDCARE is the only place in the world you will find specialist Identity & Cyber Security Counsellors.
IDCARE is a direct response to a market failure relating to the inadequacy of response efforts impacting the community.
IDCARE is funded by its member organisations, grants, and cost-recovered services.
Any and all revenue generated must be re-invested in the delivery of our charitable services.
IDCARE was founded by a former Executive Director of the Australian Crime Commission, now appointed by the Board as its inaugural Managing Director.
OUR SUBSCRIBER ORGANISATIONS
IDCARE have a great many subscribers who care enough about their customers to care about us.
view all our subscribersSuccess Stories!
TESTIMONIALS
"
Christine was terrific to talk to, she reassured me that I wasn’t as silly as I thought I was and guided me through the process of the best way to protect my identity. She did not hurry me through the process and seemed to take a genuine interest in my case.
"
I want you to know how professional your response was to our phone call; the right information, right contact details, right advice and genuine concern for the wellbeing of my Dad.
"
It is wonderful to have someone so skilled and understanding in a such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.
Success Stories!
CONTACT US
Get help
AUSTRALIA
1300 432 273
Mon - Fri : 8am - 5pm AEST
NEW ZEALAND
0800 201 415
Mon - Fri: 10am - 7pm NZST
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment you are encouraged to report this to IDCARE via our Report Phishing page.