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IDCARE connects the community to our expert Identity & Cyber Security Case Managers who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.
IDCARE's independent and expert service is like no other. We conduct independent incident management reviews, we conduct leading research, and we share new knowledge.
IDCARE responds to many types of identity and cyber security concerns, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.
IDCARE develops insights relating to individuals and organisations that address response deficiencies and vulnerabilities that impact community, customers and staff.
We do not charge individual community members for our base support service.
We are a not-for-profit organisation and registered Australian charity.
Since 2014 IDCARE has responded to over 100,000 contacts from across the Australian and New Zealand communities.
IDCARE maintains a library of over a thousand specific response plan requirements that provide our clients with a one-stop-shop on how to respond to their event.
Our Board consists of members on both sides of the Tasman.
IDCARE is the only place in the world you will find specialist Identity & Cyber Security Case Managers.
IDCARE is a direct response to a market failure relating to the inadequacy of response efforts impacting the community.
IDCARE is funded by its subscriber organisations, grants, and cost-recovered services.
Any and all revenue generated must be re-invested in the delivery of our charitable services.
IDCARE was founded by a former Executive Director of the Australian Crime Commission, now appointed by the Board as its inaugural Managing Director.
IDCARE have a great many subscribers who care enough about their customers to care about us.view all our subscribers
Christine was terrific to talk to, she reassured me that I wasn’t as silly as I thought I was and guided me through the process of the best way to protect my identity. She did not hurry me through the process and seemed to take a genuine interest in my case.
It is wonderful to have someone so skilled and understanding in such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.