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IDCARE values your opinion and would like to hear what you think about the quality of our services. To submit a complaint, compliment or suggestion please use the Feedback Form below.

Please note: If you believe your identity has been compromised and you need specialised support from our Identity & Cyber Security Counsellors please use our Get Help Now form.
IDCARE's Postal Address

postal ADDRESS

Locked Bag 4
Maroochydore DC
QLD Australia 4558



Tel - AU: 1300 432 273
Tel - NZ: 0800 201 415

Email us

Please fill in the get help now form below and one of our Identity & Cyber Security Counsellors will get back to you.

Help Platforms

Support Services

How we help individuals and organisations

Individual Support Services

IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging us to receive free practical and behavioural support if you have experienced:

Stolen credentials, such as driver licence

Remote access of your device

Credit report inaccuracies

Telephone scams

Organisation Support Services

IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.

Business subscriptions

Large organisation subscriptions

Services that improve your organisation’s resilience

Services that build customer and staff confidence