feedback form

IDCARE values your opinion and would like to hear what you think about the quality of our services. To submit a complaint, compliment or suggestion please use the Feedback Form below.

Please note: If you believe your identity has been compromised and you need specialised support from our Identity & Cyber Security Case Managers please use our Get Help form.

CONTACT US

IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.   

Get help
ONLINE FORM

Submit a web request

Call Centre Icon

Call our AUSTRALIAn
NATIONAL CASE MANAGEMENT CENTRE

1800 595 160

Mon - Fri: 8am - 5pm AEST

QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA08 7078 7741

Call Centre Icon

call our NEW ZEALAND
NATIONAL CASE MANAGEMENT CENTRE

0800 121 068

Mon - Fri: 10am - 7pm NZST

AKL: 09 884 4440