THE CROC PROGRAM
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The Outreach Program Mission
To extend our current practices and services, IDCARE reaches out and connects with vulnerable communities with a real personal presence, responding to the victims and fostering an enduring resilience in the fight against cybercrimes, scams and identity theft.
Our Cyber Resilience Outreach Clinics (CROC) consists of mobile pop-up clinics across Australia to ensure a wide and impactful coverage of remote and regional communities – targeting those most in need. These free community sessions raise awareness of scams, cybercrime and identity theft, and provides practical steps individuals can take to navigate safely online. The clinics can take the form of formal presentations to groups, stalls at community groups and events, and pop up clinics in public areas for the community to engage our cyber clinicians.
The Outreach Program Mission
To extend our current practices and services, IDCARE reaches out and connects with vulnerable communities with a real personal presence, responding to the victims and fostering an enduring resilience in the fight against cybercrimes, scams and identity theft.
Our Cyber Resilience Outreach Clinics (CROC) consists of mobile pop-up clinics across Australia to ensure a wide and impactful coverage of remote and regional communities – targeting those most in need. These free community sessions raise awareness of scams, cybercrime and identity theft, and provides practical steps individuals can take to navigate safely online. The clinics can take the form of formal presentations to groups, stalls at community groups and events, and pop up clinics in public areas for the community to engage our cyber clinicians.
Get Involved in the Community Champion Network
Australia needs to re-imagine cybercrime prevention, awareness and response. It starts and ends with communities and their resilience. More than 80% of IDCARE clients self-detect, in other words, it’s not Government or banks or others that are the first detectors of such crimes. It’s victims and families, the bystanders across communities. We need to empower communities to build resilience to fight the hi-tech, deceptive and persuasive techniques employed by cyber criminals.
The solution to scams lies in our communities and building their resilience from within
By registering your interest and becoming a Community Champion - you will help to raise awareness about the current scams, cyber-threats and online enabled crime affecting your community.
You will be our point of contact on the ground when CROC rolls into town!
"The CROC program by IDCARE has been invaluable for our rural seniors — combining practical tools, emotional support, and community outreach in a way that truly empowers individuals to protect themselves from scams."
— Glen Stewart, Financial Literacy Educator, Mary Mackillop
"From supporting our staff after major data breaches to empowering our older residents through library workshops, IDCARE has become a vital part of our community education efforts. Their professionalism and genuine care make them an outstanding partner."
— Leanne Swan, Cyber Trust and Safety Lead, City of Gold Coast
"The CROC program is absolutely invaluable — its reach across remote and urban communities helps Australians of all walks of life understand how to protect themselves from scams and recover when things go wrong."
— Veronica Larson, Southern Engagement Officer, Neighbourhood Watch NT
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