Know Your Privacy Rights 

In most cases privacy legislation and related rules allows individuals to: 

  •  Know why information is being collected, how it will be used, and who it can be disclosed to. 
  • Give an option to opt out of being identified or using a pseudonym. 
  • Ask for access to your own personal information. 
  • Stop receiving unwanted direct marketing. Ask for incorrect information to be corrected. 
  • Make a complaint about an entity covered by the legislation if you believe they have mishandled your information. 

Following the introduction of new notifiable data breach laws in Australia, organisations with obligations under the Privacy Act 1998 (Cth) must now notify you of certain data breaches. Please see our Data breaches & your rights fact sheet

Privacy Awareness 

It is important to take steps to maintain the safety of your privacy. 

  •  Always read privacy policies to understand how your information will be used 
  • Always ask why, how, and who. If you don’t think they need it, don’t supply it 
  • Keep yourself safe online. 
  • Make sure the websites you are visiting are secure before providing any personal information. 
  • Avoid using unsecured Wi-Fi. 
  • Use strong, diverse passwords for all your accounts. 
  • Use security software on all devices. 
  • Be careful with what you share on social media and store on your devices. 
  • Store your private information inconspicuously and securely dispose of hard copy and electronic records. 
  • Keep up to date on the latest scams. Block cookies and think about whether you are happy to lose control of your private information. 

Privacy and Identity Theft 
  • ‍You have a right to know what personal information of yours was used to commit a crime. Be persistent. Businesses are expected to have procedures for identifying and responding to privacy issues. 
  • Note that whilst an organisation is not required to provide you details about the person that is suspected of impersonating you, there are ways that good organisations can validate whether your credentials have been used, such as parties confirming the first and last numbers of a credential. 
  • Ensure that all communications and decisions made with the business are recorded. 
  • ‍You have a right to obtain free credit reports every year. If you believe your credit report is at risk because of identity theft and fraud you can request a credit ban. Please see our Credit Reporting Agencies Fact Sheet 
  • Some industries have a national ombudsman, or a state and territory industry ombudsman. These offices may be able to resolve disputes on your behalf. 
  • We’ve seen organisations facilitate the further compromise of personal information because they have willingly divulged details to perpetrators thinking it is to the real customer – it’s important to understand whether this has happened and what the service provider proposes to do in response. 
  • If your information has been data breached, please see our Data Breaches Fact Sheet on data breaches for consumers. 

download fact sheet

Disclaimer © 2018 Copyright Identity Care Australia & New Zealand Ltd. While every effort has been made to ensure the accuracy of the information in this FACT SHEET, IDCARE disclaims any liability to any person in respect to any actions performed or not performed as a result of the contents of the alert or any accompanying data provided. Note our service is free to the community and our Counsellors will never ask you to provide your personal information and credentials if we make contact with you.

Latest Causes

Other fact sheets

Our Fact Sheets offer important information on how to prepare, prevent, detect and respond to Identity theft and other cyber related issues.
Mobile Porting/Sim Swap

Criminals attempt to gain ownership of mobile numbers in order to access online accounts.

view fact sheet
Understanding Identity Theft

Identity theft is a type of fraud that involves the compromise of identifying information.

view fact sheet
Image Exploitation

Image exploitation is when an individual’s image is used without their knowledge or consent.

view fact sheet

Success Stories!

CONTACT IDCARE

IDCARE is here to provide you with specialist support and guidance when faced with a cyber and  identity related issue. Contact one of our Identity & Cyber Security Counsellors to learn more about our Support Services and how we can help you.   

AUSTRALIA

1300 432 273
Mon - Fri : 8am - 5pm AEST

NEW ZEALAND

0800 201 415
Mon - Fri: 10am - 7pm NZST