Password Managers store your passwords, along with the usernames and web addresses they are for, as well generating new, random passwords. By storing the official websites into your Password Manager, you can access them directly from the manager, rather than clicking on links or risking typos that lead you to phishing (fake) websites.
Password Managers are available on Google Play or the App Store and can attract a cost. Some also have a free version, with certain limitations (so you can upgrade to a paid version if you like it and access all the features). Others are always free without limitations.
Always do you your research, read reviews, and search online for the name of the Password Manager you are considering to see what others are saying.
Password Managers are as safe as you are with your online activities. IDCARE recommends Password Managers that have multi-factor authentication (such as requiring username, password and code) and can limit specific device usage. This means that the Password Manager can only be accessed using a specific device or devices that you have authorised.
The benefits of using a Password Manager include ensuring that you have variable passwords and complex ones that you do not have to remember. Remembering passwords is one of the main reasons people use the same password for several different accounts. Using the same password is also one of the main reasons why online accounts are vulnerable to being hacked.
Be careful about where you store and how you store your recovery keys and codes to your Password Manager. If you don't protect these, then "the keys to your Kingdom of passwords" can be at risk. It is really important to store the key safely and not to share it with anyone. If you lose the key and forget your master password, it is often impossible to access your Password Manager again.
Try before you buy (or commit). Most Password Managers will allow you to export your saved data and import data from other Password Managers. If the Password Manager you are considering using doesn't allow this, then you may find it difficult to change to another Password Manager down the track.
When you first choose a Password Manager, you will need to create a master password to access your account manager. This is your most important password, so make it something easy for you to remember, but hard for anyone else to guess. Suggestions for this type of password include using a combination of phrases and numbers that are significant to you (but not someone's date of birth!), and a favourite symbol that you will remember. For example, you could use a combination of your first postcode, your best friend's nickname from primary school, the last four digits of your partner's phone number, and your favourite drink at the pub or coffee shop, with a random symbol at the end.
Make sure you also set up multi-factor authentication, so you need both your password and that extra level of protection to access your Password Manager. This could be using facial recognition on your phone, SMS verification codes, or codes sent to an authenticator app.
Remember, whatever Password Manager you choose, it is only as safe as your online activities. Never share your master password, master key, or verification codes, no matter how legitimate the request seems. Always make sure you are using legitimate websites or apps before entering your username, password, verification or other personal information.
IDCARE offers a wide range of Fact Sheets and information related to cyber security and identity protection. Please see some of our other Fact Sheets for more information.
For additional support or information, contact IDCARE by submitting a Get Help Form or call 1800 595 160 (Aus) or 0800 121 068 (NZ).
Identity Care Australia & New Zealand Ltd (IDCARE) provides identity and cyber security incident response services (the Services) in accordance with the following disclaimer of service:
Mon - Fri: 8am - 5pm AEST
QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA : 08 7078 7741
Mon - Fri: 10am - 7pm NZST
AKL: 09 884 4440
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations.
We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.
IDCARE has access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.
New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers.
A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.
The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.
ABN 84 164 038 966
IDCARE acknowledges and Respects the traditional custodians of the land on which we operate across Australia and New Zealand.
This website may contain names, images and voices of deceased Aboriginal, Torres Strait Islander and Māori peoples.