Credit Suppressions 

A suppression does not impact your current credit cards or loans unless credit is due for renewal (ie. credit card about to expire). 

A suppression with Equifax and illion is initially valid for 10 days, Centrix is valid for 20 days. An extension may be provided as long as you are able to provide ‘evidence’ supporting that you are (or are at risk of becoming) a victim of fraud. In most cases this will require you to show that you have one of the following: a police report number, confirmation from a credit provider, or an ORB report number. 

Please note: you will need to apply for suppressions with all 3 CRA’s 

  • Equifax (formerly Veda)
  • illion (formerly Dun & Bradstreet) and
  • Centrix.

 For more information on fraud and bans please go to the; 

Applying for a Suppression 
  • Equifax: Phone 0800 692 733. They will guide you through their process. Please be aware that Equifax may try to up-sell one of their paid products as a substitute for a free suppression. 
  • illion: Email ““ and attach the suppression application form. You will need to provide a copy of a government issued photo ID such as a Driver Licence, Passport, Utility bill or bank statement, which includes your name and address. 
  • Centrix: Email ““ and attach the suppression application form. When emailing, mention you are requesting a suppression as you have been (or may become) a victim of identity theft. 
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Disclaimer © 2018 Copyright Identity Care Australia & New Zealand Ltd. While every effort has been made to ensure the accuracy of the information in this FACT SHEET, IDCARE disclaims any liability to any person in respect to any actions performed or not performed as a result of the contents of the alert or any accompanying data provided. Note our service is free to the community and our Counsellors will never ask you to provide your personal information and credentials if we make contact with you.

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IDCARE is here to provide you with specialist support and guidance when faced with a cyber and  identity related issue. Contact one of our Identity & Cyber Security Counsellors to learn more about our Support Services and how we can help you.   


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