Behind the mask: Unveiling the new and the trending scams in the fortnight
A historical village and a fake clothing scam
One of Queensland’s first historic villages has been caught up in a scam involving a popular clothing brand.
The Laidley Pioneer Village, established in 1972, is a charity and is manned by a small group of volunteers. During covid, the volunteers allowed their website “laidleypioneervillage.org.au” domain name to lapse. It was taken over by a company pretending to sell clothing for American clothing brand Carhartt. An IDCARE client who was looking for Carhartt clothing came across the Laidley Pioneer Village site after seeing the clothing advertised through Google. She purchased clothes on the site, gave her personal information including her name, address, email, phone number and bank details and tried to submit a transaction. When it appeared to not work, she did it again, assuming it was a mistake at her end. Eventually she phoned her bank and discovered the transaction had been authorised multiple times. She phoned the Laidley Pioneer Village and they knew nothing about clothing, but had been receiving several similar calls. An IDCARE analyst also spoke to the Village secretary and they’re at a loss what to do. IDCARE is working to get the website closed down. Watch this space!
Our tip Think before you buy. Do you really think a historical village would sell branded clothing?
The Fraudulent Netflix Support Number scam
Having a problem with Netflix? Be careful what number you call. IDCARE clients who searched on Bing for a Netflix contact number have been led to a fake site with a fake number. When they dial the number, a “Netflix technician” encourages them to allow remote access and provide credit card details for Anti-Virus software and to give the criminals access to their personal files and documents.
Our tip Contact Netflix from the official Netflix site only.
The Job Search scam
Don’t trust every job you see posted on a website, not even those posted on the Australian government’s official Job Search website. IDCARE clients have been contacting us after a applying for a job on Seek that was also advertised on the official job search website for a fake company called aVide. The company claimed it was linked to the Australian Defence Force, but what it was really doing was getting people to provide their personal details, including driver licence, to harvest their credentials. One IDCARE client thought he was applying for an admin job he saw on Seek as he had just moved to Brisbane. Seek contacted him to let him know it was a scam after he applied and IDCARE analysts found the same advert posted across other sites. Thanks to IDCARE’s contacts, the site has been closed down, but if there is one thing we’ve discovered, these kinds of scams don’t go away.
Our tip Do background research into the company before applying for a job. That research should be more than checking their website. If they say they’re linked to government, there would be more information on that link.
The “cyber crime” scam
Have you noticed how many stories there are around cyber crime at the moment? You might not have, but the criminals have. This might explain why criminals are now posing as “cyber security agents” to get people to trust them. They can say they’re linked to agencies like Telstra, a bank, even IDCARE and what they are trying to do is keep you safe online. What they are really trying to do is gain access to your computer
Our tip Don’t trust direct calls from anyone, even those pretending to be cyber security analysts. If someone does call you, don’t be shy to ask them to prove who they are!
The Space X scam
Scammers are trying to scale the final frontier. Yes, they’re reaching into space, or rather Space X. IDCARE has been contacted by a client who initially thought he was investing in cryptocurrency, but then was advised he was investing in the real future, Elon Musk’s elaborate plans to colonise Mars. Sadly though the client’s money and identity has been stolen. We don’t believe aliens are to blame.
Our tip Investing in future markets is a good idea, but make sure the markets are well grounded.
IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.
IDCARE has access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.
New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers. A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.
The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.