Each year, through Stay Smart Online Week, the Australian Government works with governments, industry, small business operators and community groups to raise awareness about the ways people can protect themselves online.

The national awareness week is held in October each year and focuses on a key theme that highlights an important safety message. This year, Stay Smart Online week will take place from 8–14 October, so make sure you
join our community and get involved!

Follow us on social media

Social Media is a great platform to learn more about identity theft and cyber related issues. IDCARE will participate in Stay Smart Online Week and post articles and videos each day on cyber related issues and how to mitigate risk. Visit our Social Media page for more information.


Our team of Identity & Cyber Security Counsellors and Cyber Security Analysts have put together a group of videos outlining the key issues of cyber related crimes. These will be released daily during Stay Smart Online Week. Visit our How to Videos page for more information.


Stay Smart Online provides simple, easy to understand advice on how to protect yourself online as well as up-to-date information on the latest online threats and how to respond. Visit Stay Smart Online.


Be part of something big! Join the Stay Safe Online community and keep up to date with the latest online security information that could help you, your family, friends and colleagues.
Visit Stay Smart Online.

Identity & Cyber Crime Impacts on the Australian Community and Current Scams

As part of Stay Smart Online Week, IDCARE have developed an ‘Identity & Cyber Security Community Aftermath Report 2018’ for each Australian State and federal electorate. The report provides a perspective on the impact of identity and cyber-related crimes on the residents of each State and electorate. The reports can be found below listed by state.

The Aftermath Report provides you with more information about the nature and consequences of the growing threat from identity and cyber-crimes. The nature of this type of crime is opportunistic and relentless, often pursuing thousands of contacts to maximise the opportunity for financial gain. This can be overwhelming for victims and IDCARE provides the only free, victim support service that will take people through the steps they can take to best protect and recover their identity.  

The true impact of this type of crime cannot be underestimated. Recent estimates by the Attorney-General’s Department indicate that identity crime costs Australia upwards of $1.6 billion each year, with the majority (around $900m) lost by individuals through credit card fraud, identity theft and scams. More alarmingly, identity crime continues to be a key enabler of serious and organised crime, which in turn costs Australia around $15 billion annually.

Should you need assistance in dealing with identity fraud and cyber–related crime please feel free to call on 1300 432 273 or submit a web request.

Learning Centre

IDCARE'S Learning Centre is a key resource for visitors to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment.

Success Stories!


IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Counsellors to learn more about our Support Services and how we can help you.   
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1300 432 273
Mon - Fri : 8am - 5pm AEST

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0800 201 415
Mon - Fri: 10am - 7pm NZST