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REPORT PHISHING
ABOUT IDCARE
If you’ve received a phishing text message, email, or suspicious phone call please let us know by emailing us.
On occasions criminals have misused IDCARE’s name to seek to deceive people to make payments or donations. We are a charity that does not accept donations from individuals. If you have received communications or are aware of IDCARE’s name being used to request money or personal information please use the email address below to let us know.
IMPORTANT: Please be aware that forwarding an email to the phishing team will not generate a call back.
If you have responded to a scam or you would like to speak with an Identity & Cyber Security Counsellor directly,
please call us on
AUS: 1300 432 273
NZ: 0800 201 415
or submit a ‘Web Request’ and we’ll call you back.
What is phishing
Before a scammer can successfully misuse your ID they need information about you. The way they collect this information is by ‘phishing’ for more information. Commonly this will occur through a phone call, text message or an email. A scammer will usually pretend to be from a trusted organisation and have a valid sounding story explaining why they are contacting you. The whole purpose for this contact is to gather information that will enable them to gain access to online accounts or to commit identity theft.
To learn more about phishing please see our Learning Centre and phishing emails detection & prevention video.
LEARNING CENTRE
Success Stories!
Our Fact Sheets are full of useful information to help you understand and action any concerns you may have. We have Fact Sheets on Scam Prevention and Education, Dealing with Organisations, Social Media to Business Tips and many more.
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Our "How to" videos will guide you through the processes of securing your devices to controlling your privacy on social media. We also have videos to help you understand scams and how to prevent them happening to you.
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IDCARE is always looking at ways to help people who have been affected by identity theft or have cyber related concerns. The Cyber First Aid Kit will help you to understand what's happened and offer you advice and tips on how to treat any problems.
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We have a specialised team of Identity & Cyber Security Counsellors to help you with any questions you may have regarding identity theft and other cyber related issues.
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Social Media is a great platform to learn more about identity theft and cyber related issues. IDCARE has a strong social profile and regularly posts articles on data breaches to scams and many more.
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