Before a scammer can successfully misuse your ID they need information about you. The way they collect this information is by ‘phishing’ for more information. Commonly this will occur through a phone call, text message or an email. A scammer will usually pretend to be from a trusted organisation and have a valid sounding story explaining why they are contacting you. The whole purpose for this contact is to gather information that will enable them to gain access to online accounts or to commit identity theft.
To learn more about phishing please see our Learning Centre and phishing emails detection & prevention video.
Our Fact Sheets are full of useful information to help you understand and action any concerns you may have. We have Fact Sheets on Scam Prevention and Education, Dealing with Organisations, Social Media to Business Tips and many more.
learn moreOur "How to" videos will guide you through the processes of securing your devices to controlling your privacy on social media. We also have videos to help you understand scams and how to prevent them happening to you.
learn moreIDCARE is always looking at ways to help people who have been affected by identity theft or have cyber related concerns. The Cyber First Aid Kit will help you to understand what's happened and offer you advice and tips on how to treat any problems.
learn moreWe have a specialised team of Identity & Cyber Security Counsellors to help you with any questions you may have regarding identity theft and other cyber related issues.
learn moreSocial Media is a great platform to learn more about identity theft and cyber related issues. IDCARE has a strong social profile and regularly posts articles on data breaches to scams and many more.
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