Before a scammer can successfully misuse your ID they need information about you. The way they collect this information is by ‘phishing’ for more information. Commonly this will occur through a phone call, text message or an email. A scammer will usually pretend to be from a trusted organisation and have a valid sounding story explaining why they are contacting you. The whole purpose for this contact is to gather information that will enable them to gain access to online accounts or to commit identity theft.
To learn more about phishing please see our and .