We will forward your feedback to the relevant team. We appreciate your feedback as it helps us improve our services.

Please Note: If you believe your identity has been compromised please use our Get Help form and one of our specialised Identity & Cyber Security Counsellors will get back to you.

In the meantime please continue to browse our website and see what else IDCARE can do for you. Have a look at our Learning Centre or use our Cyber First Aid Kit to diagnose a problem you may have.


IDCARE's Learning Centre is a key resource for visitors to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment.

Support Services

How we help individuals and organisations

Individual Support Services

IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging us to receive free practical and behavioural support if you have experienced:

Stolen credentials, such as driver licence

Remote access of your device

Credit report inaccuracies

Telephone scams

Organisation Support Services

IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.

Business subscriptions

Large organisation subscriptions

Services that improve your organisation’s resilience

Services that build customer and staff confidence