Our Fact Sheets are full of useful information to help you understand and action any concerns you may have. We have Fact Sheets on Scam Prevention and Education, Dealing with Organisations, Social Media to Business Tips and many more.
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Our "How to" videos will guide you through the processes of securing your devices to controlling your privacy on social media. We also have videos to help you understand scams and how to prevent them happening to you.
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IDCARE is always looking at ways to help people who have been affected by identity theft or have cyber related concerns. The Cyber First Aid Kit will help you to understand what's happened and offer you advice and tips on how to treat any problems.
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We have a specialised team of Identity & Cyber Security Counsellors to help you with any questions you may have regarding identity theft and other cyber related issues.
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Social Media is a great platform to learn more about identity theft and cyber related issues. IDCARE has a strong social profile and regularly posts articles on data breaches to scams and many more.
learn moreIDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Please consider engaging us to receive free practical and behavioural support if you have experienced:
Stolen credentials, such as driver licence
Remote access of your device
Credit report inaccuracies
Telephone scams
IDCARE’s organisational subscriptions are available to industry, government and not-for-profits, large and small. Becoming an organisational subscriber means that you can provide your staff and your clients with premium support services.
Business subscriptions
Large organisation subscriptions
Services that improve your organisation’s resilience
Services that build customer and staff confidence
IDCARE has access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.
New Zealand Relay provides the following services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers.
A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.
The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.
Ask our Case managers for more information on how this service will help you.
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations.
We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment you are encouraged to report this to IDCARE via our Report Phishing page.