Quick Facts
  • Twitter profiles are often public, allowing the world to see this information with few restrictions. 
  • It’s important to understand how to use Twitter safely, what to look for if things go wrong, and how to respond in these cases. 
  • Twitter use can be referred to as microblogging, a combination of blogging and instant messaging. 
  • Each tweet entry is limited to 280 characters or less. 

  • Don’t post information, photos or videos you would not want re-tweeted by strangers. 
  • Always use a strong & unique password. 
  • Enable personal verification as a tool if you forget your password. 
  • Remove unknown apps from your twitter account that collect data. 
  • Ensure you are using the legitimate twitter website before signing in. 
  • Backup your tweets if they are important to you or your business. 
  • Unfollow or block those that threaten your wellbeing. 
  • Disable geolocation on tweets, tailored ads and others ability to tag you in photos. 
  • Use a link checker service to ensure all links are safe before clicking! 

Detection & Response
  • Watch out for notifications of tweets or direct messages you did not send. 
  • Keep an eye on your followers, changes to users you follow may indicate a compromise. 
  • Check your profile often to ensure that changes have not been made. 
  • Check the apps you have attached to your profile and revoke the authorisation of any that look suspicious. 
  • ‍Utilise two-step verification to receive notifications when your account has been accessed. 
  • Report if your own account has been compromised and follow Twitter’s official account recovery instructions. 
  • Inform Twitter immediately if you suspect fraud. 
  • Twitter has the option to ‘flag media’ if a tweet, ad or image is inappropriate, offensive or fraudulent. 
  • Twitter has two forms for reporting: One form is for reporting impersonation and the other is to report abusive or harassing behaviour. 

For more facts of social media security please see our other Social Media Fact Sheets


Identity Care Australia & New Zealand Ltd (IDCARE) provides identity and cyber security incident response services (the Services) in accordance with the following disclaimer of service:

IDCARE is Australia and New Zealand’s national identity and cyber incident community support service. We are a not-for-profit charity.

  • The Services provide do not constitute legal advice. IDCARE recommends that you consult a solicitor in relation to your legal rights and obligations, including but not limited to your legal rights or obligations under Australian and international privacy and data protection laws.
  • While every effort has been made to ensure the accuracy of the information in this product or service, to the maximum extent permitted by law all conditions, terms, representations, and warranties (in each case, whether express or implied) in connection with the provision of the Services which might otherwise be binding upon IDCARE are excluded.
  • IDCARE’S liability for any loss or damage suffered by any person or organisation (including, without limitation, any direct, indirect or consequential loss or damage) arising out of or in connection with the Services (including without limitation liability for any negligent act or omission, or statement, representation or misrepresentation of any officers, employees, agents, contractors or consultants of IDCARE) shall be limited to the fees paid by you to IDCARE in respect of the Services. For the avoidance of doubt, this limitation of liability extends to any liability arising from any actions performed or not performed as a result of any recommendations made in course of providing the Services.
  • The Services provided by IDCARE are intended to be provided solely to the initial recipient of this document or service and IDCARE will not be liable to any other person who may receive this document.

While every effort has been made to ensure the accuracy of the information in this alert, IDCARE disclaims any liability to any person in respect to any actions performed or not performed as a result of the contents of the the Services or any accompanying data provided. Wider dissemination may be permitted by authority in writing from IDCARE’s Managing Director. If you would like to provide feedback please use our Feedback Form.

Other fact sheets

Our Fact Sheets offer important information on how to prepare, prevent, detect and respond to Identity theft and other cyber related issues.
Understanding Ransomware

Ransomware is a form of malware (a virus) that encrypts files.

view fact sheet
Ransomware & Mobile Phones

Ransomware targeting mobile phones is an emerging trend internationally.

view fact sheet
Instagram Security

Instagram is a social networking app made for sharing photos and videos from a smartphone.

view fact sheet


IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.   
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