March 23, 2020
Scammers are using techniques such as ‘phishing’ emails or text messages claiming to have important information regarding the latest coronavirus updates, local testing stations, potential cures, cheap medical products or important work from home information.
These messages try to persuade you to click open a link and re-enter your username and password or download a seemingly innocent attachment that contains malware.
Services Australia will never ask you to click on a link in a text message, download software or upload documents.
The scammers are preying on people’s fear, uncertainty and doubt on social media, particularly Facebook, then deceiving people again to click on malicious sites, enter credentials or donate money to fraudulent fundraising efforts.
As many organisations have staff starting to work from home there is now increased risk of scammers attempting what are called remote access scams.
This involves scammers calling people and pretending to be from telco companies, NBN or tech support. They often sound convincing and authoritative and will try to convince you there are internet problems that have been reported. You will be requested to download software, often Team Viewer,to allow them to fix the problem, and told any text or emails you receive during this process will be part of the testing procedure. Credit card details may also be requested.
This could lead to malware being installed on your computer, work files being stolen and access to your work and/or personal information being compromised.