Following on from an article on iTnews yesterday, $16 million has already been lost this year to Identity theft and phishing-related scams, according to the Australian Competition and Consumer Commission.
In December last year the Australian Institute of Criminology published their report on the impacts of identity crime on Australia (Jorna & Smith, 2018), revealing that the total annual cost to the Australian economy was $2.65bn. It is no surprise that the demand for IDCARE’s community support services is increasing at around 52% per annum and we’re working hard to look at ways we can innovate to make the journey for victims of these crimes as painless and efficient as possible.
If you or someone you know has experienced the theft of personal information, IDCARE’s services are available to you for free and anonymously. We listen, develop and help community members respond to personal information misuse. Doesn’t matter whether its “cyber” or offline.
If you’re an organisation that refers your customers to IDCARE, you may want to think about supporting our charity financially. The good ones do! For more information please see our Organisation Support Services.
IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.
IDCARE has access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas.
New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers. A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.
The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.