What Australians and New Zealanders need to know about the Marriott data breach...
Firstly, we have to assume ‘global’ means Australians and New Zealanders are caught up in this.
Second, ‘passport’ information may imply this is either an event that relates to an overseas hotel booking or the default data collected on its online system is ‘passport’ or they also mean other credentials like driver licences as well (we have not had this confirmed).
Third, Marriott has been emailing customers on the email address exposed, which does present a big ‘phishing’ risk people should be aware of. The Sophos Naked Security post reveals what to look for here.
Finally, like all big international data breach events there doesn’t seem to be dedicated information for Australians and New Zealanders (yet). Our passports may not expire for ten years! Last month passports were on par with driver licences as the most frequent credential stolen and misused by Identity thieves impacting our community. Around 11% of our clients that experienced a data breach then experienced further identity theft - namely unauthorised bank account access and new credit applications (such as credit card applications). Typically these would not be picked up by ‘online monitoring’ services.
IDCARE recommends requesting free copies of your credit report (check out our ‘Learning Centre’). In Australia and New Zealand we have three different credit reports (also called files) and private sector organisations that provide these. In fact if you’ve lived in Tasmania and mainland Australia you may have four! It can take up to ten business days to get the free copies. You’re looking for enquiries made about your credit history that you cannot explain. Our Fact Sheets go through these and how to go about applying for your free ones. If it is Passport data, then the only saving grace to this high risk credential is that the number changes when a new one is issued. Driver licences, another high risk credential, typically do not.
IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisations page. If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.
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New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers. A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User.
The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia.