Multiple variations of the scam have emerged since it was first reported, however scare tactics have been utilised in all calls in an attempt to convince the recipients their identity has somehow become involved with criminal activity. Individuals have lost large sums of money to this scam and the scammers are also targeting Mandarin speakers in Canada, Singapore and the United Sates. 

In addition to the scamming payments, some members of the Chinese-Australian community have participated in elaborate acts as part of the deception, including image-based abuse, plea-bargaining with fake judiciary and extortion.


Presently the scammers are contacting individuals by phone. The caller will ask for the victim's personal information including name, passport number, Chinese ID card and/or driver licence number under the guise of "resolving the matter". At some stage after initial engagement, the criminals will insist the recipient send large amounts of money to an account. Some of the reasons the scammers say the money needs to be transferred include: to avoid deportation, to assist in catching the criminals, because their bank accounts are going to be frozen, to negotiate bail, or to prove that they are the legitimate account holder.

  • Be wary of unsolicited phone calls where the caller is threatening you, asking for personal information or for remote access to your device. Disconnect immediately and call the legitimate organisation back to for confirmation.
  • ‍Be sure when calling organisations back that you are using their official phone number.
  • ‍Warn friends and family members of the risks and to be on the lookout for callers requesting information about you.
  • Stay up to date and follow IDCARE on Facebook and Twitter for updates.

Responding to the scam
  • Disengage from scammers immediately. 
  • If document numbers have been supplied, contact all of the document issuers (such as passport, transport etc.) and alert them of the compromise. 
  • If you have provided banking information to the scammer, contact your bank immediately. 
  • Report the event to Australian law enforcement - if money has been transferred overseas you may want to consider reporting to Chinese police. 
  • Talk to family and friends about what you have experienced. Contact IDCARE on 1300 432 273 (Aust), 0800 201 415 (NZ) if you have any concerns.


Disclaimer © 2018 Copyright Identity Care Australia & New Zealand Ltd. While every effort has been made to ensure the accuracy of the information in this FACT SHEET, IDCARE disclaims any liability to any person in respect to any actions performed or not performed as a result of the contents of the alert or any accompanying data provided. Note our service is free to the community and our Counsellors will never ask you to provide your personal information and credentials if we make contact with you.


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IDCARE is here to provide you with specialist support and guidance when faced with a cyber and  identity related issue. Contact one of our Identity & Cyber Security Counsellors to learn more about our Support Services and how we can help you.   
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