Once you have acted upon these recommended steps, the risk will be greatly reduced. However, please read over the additional information in this email for tips on how to mitigate against potential ongoing risks.
What else might you expect?
Be vigilant about flow-on telephone calls.
- Do not answer calls from unknown numbers, if possible let them go to voicemail
- If you answer a call – never provide personal information
- If you think a caller may be legitimate, the best way to manage this would be to ask for the company name and end the call. Then look them up online and research them to ensure if it's legitimate.
- Ask your telephone service provider if they offer a ‘robocall’ blocking service. If not, encourage your provider to offer such a service, as it should prevent your number being contacted by bots attempting to collect your information
- If you haven’t already, consider registering all your telephone numbers in the National ‘Do Not Call’ Registry. This should limit the number of scam/spam calls you may receive. If you are already registered, use this as a trigger if you receive a call from an unknown number as this may mean you are being contacted by a scammer.
For more information and updates please visit the Department of Human Services (DHS) website.
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