You can now report a phishing scam to IDCARE

You can now report a phishing scam to IDCARE

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Published on:

September 19, 2018

You can now report a phishing scam to IDCARE

Information sharing is an important way to help keep IDCARE informed, so we can in turn keep the community informed when new things are happening. If you’ve received a phishing text message, email, or suspicious phone call please let us know by visiting the Report Phishing page.

Please be aware that forwarding an email to the phishing team will not generate a call back. If you would like to speak with an Identity & Cyber Security Counsellor directly, please call us on AUS: 1300 432 273 / NZ:0800 201 415 or submit a ‘Web Request’ and we’ll call you back.

WHAT IS PHISHING?

Before a scammer can successfully misuse your ID they need information about you. The way they collect this information is by ‘phishing’ for more information. Commonly this will occur through a phone call, text message or an email. A scammer will usually pretend to be from a trusted organisation and have a valid sounding story explaining why they are contacting you. The whole purpose for this contact is to gather information that will enable them to gain access to online accounts or to commit identity theft. To learn more about phishing please see our Learning Centre and phishing emails detection & prevention video.

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CONTACT US

IDCARE is here to provide you with specialist support and guidance when faced with a cyber and identity related issue. Contact one of our Identity & Cyber Security Case Managers to learn more about our Support Services and how we can help you.   

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Submit a web request

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Call our AUSTRALIAn
NATIONAL CASE MANAGEMENT CENTRE

1800 595 160

Mon - Fri: 8am - 5pm AEST

QLD: 07 3555 5900
ACT & NSW: 02 8999 3356
VIC: 03 7018 2366
NT, SA & WA08 7078 7741

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call our NEW ZEALAND
NATIONAL CASE MANAGEMENT CENTRE

0800 121 068

Mon - Fri: 10am - 7pm NZST

AKL: 09 884 4440