November 6, 2019
When links are followed it is common that recipients are asked to complete their personal particulars, including:
Around one in five clients that reported to IDCARE said that they completed the details and experienced further crimes. The most common misuse risks relating to the provision of this information captured by these clients involved:
IDCARE advises that if you have not opened the link or followed any other instructions received on the SMS text message then the risks in relation to identity theft and misuse are very low. If you are using an Android device it is recommended that you install anti-virus. Apple products rely upon operating system updates to maintain their security.
If you have clicked a link and completed the required fields we recommend you take the following immediate actions (where appropriate to your situation):
Brands impacted include major financial institutions,Commonwealth government agencies, social media, large retailers and telecommunication carriers.
If you require further assistance or have had other identity or account information compromised please complete an IDCARE Get Help Form. We will endeavour to respond to your requirements within two-business days but this will be influenced by demand. Note that we are a charity and not all organisations who refer their customers to IDCARE to address their needs support our charity financially. We appreciate your patience.
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